Cancellation & Refund Policy

REFUNDS AND CANCELLATIONS

Any real money in your account is your actual account balance. Any winnings would be added and / or losses incurred from using the services, entry or other fees, previously withdrawn money by the user or amount forfeited by us for any suspected fraud or rejection or cancellation of transaction(s) by your or any third party bank, resulting of charge-backs, insufficient funds or any other reason would subsequently be subtracted. Also levied would be the Inactive Account Fees.

A cash-out request will be accepted when catered to deposit method restrictions, bonus restrictions and / or Security Reviews. You can withdraw amounts only within your transaction limits and levying any processing fees for withdrawal methods that we notify you of before cashing out. A cash payout will take a period of 4 - 7 days to reflect in the user's bank account.

User can request for refund anytime online. With KHANDOTIYA INFOTECH PRIVATE LIMITED , the user account will be checked for any games played or bonus claims and the request will be processed within 2 weeks. The bonus amount for any bonus claims will be deducted and the balance refunded. A request for cancellation of any transaction would be processed within 2 weeks given the player has the balance of the transaction in his/her account.

Any amount from your winnings may be reported and withheld complying to any applicable law. It is solely your responsibility to deal with all the taxes involved with your winnings. Neither prize money nor balance can be redeemed for any other prize nor can it be transferred. When withdrawing, payment will be made to you either by cheque, credit card, debit card and / or any other manner which we select, although we will try to provide your preferences.

Although payment processing will be made as soon as possible, due to our security reviews, payments may be delayed and withheld with us.


THIRD PARTY CONTENT

KHANDOTIYA INFOTECH PRIVATE LIMITED will not stand the use of any abusive or offensive language on our chat boards or any other platforms. Also, you are not allowed to make false or damaging comments with regard to the company in any media or forum.

We hold the right to reject or delete any text, files, images, photos, video, sounds, or any other material that breaches the terms in accordance with our third party content policy posted by you on any platform.

Any violation may result in removal of the third party content, a suspension of your use of the services and / or any suitable action as may be required by us to ensure the agreement.

Please beware of phishing attacks, spoofed emails and links from external third party sources but claiming to be from LudoBaazigar or LudoBaazigar . LudoBaazigar /LudoBaazigar is not responsible for such emails/messages and / or any loss arising out of clicking on links contained in them.


DISCONNECTIONS AND TECHNICAL ISSUES

In case of any technical failures, server crashes , breakdowns, software defects, disruption or malfunction of service, as a policy, LudoBaazigar will cancel the games and refund the bet amounts after proper verification and no rake will be taken from such games and you accept that LudoBaazigar is not responsible to you in all such cases. LudoBaazigar is also not liable for any prospective winnings from any incomplete tournament.

LudoBaazigar does not hold any liability to any disconnection, lag, freeze or interference in network on the user’s computer or any other external networks. In case of any disruption for an ongoing game, the game will be manually cancelled by LudoBaazigar and the points/chips shall be refunded irrespective of the status of the game. For any game, LudoBaazigar has the right to cancel and refund the points/chips. In no case, other than a server crash, LudoBaazigar is accountable for any of the player's disconnections from server.


DISCONNECTIONS AND TECHNICAL ISSUES

In case of any technical failures, server crashes , breakdowns, software defects, disruption or malfunction of service, as a policy, LudoBaazigar will cancel the games and refund the bet amounts after proper verification and no rake will be taken from such games and you accept that LudoBaazigar is not responsible to you in all such cases. LudoBaazigar is also not liable for any prospective winnings from any incomplete tournament.

LudoBaazigar does not hold any liability to any disconnection, lag, freeze or interference in network on the user’s computer or any other external networks. In case of any disruption for an ongoing game, the game will be manually cancelled by LudoBaazigar and the points/chips shall be refunded irrespective of the status of the game. For any game, LudoBaazigar has the right to cancel and refund the points/chips. In no case, other than a server crash, LudoBaazigar is accountable for any of the player's disconnections from server.


DISCLAIMERS AND INDEMNIFICATION

By registering, you are considered to have accepted and understood all the Terms and conditions. We recommend that you keep a copy of all transactions, rules of playing, cancellation and payment policies. Our failure or delay to act or exercise any right or remedy with respect to a breach of any of these Terms and conditions by you does not surrender our rights to act with respect to any prior, concurrent, subsequent or similar breaches. Any competition or tournament organized by us on the website shall be governed by these Terms and conditions and any additional terms and conditions which may be explicitly defined for a competition or tournament.

The company and / or its website and / solely reserve the right to singly change the terms and conditions and update the same on the website. It is the user’s responsibility to check the updated terms and conditions on a regular basis and to decide whether to continue his membership on this website or not. At any point of time you may choose to discontinue the use of our website or any services offered by the company. If you continue to use the Service/product or the Software, you will be responsible for your acceptance of the changes to this Agreement. If any judicial or quasi-judicial body in India declares any of these Terms or condition to be unlawful, invalid, void or unenforceable for any reason, the validity and enforceability of the remaining Terms and conditions will not be affected. Any such inappropriate Term or condition will be replaced with another term that is valid and enforceable and is in most nearly with effect to the original invalid term.

By agreeing to the terms of use you agree to the fact that the information you have provided to the company, website or affiliate on our website and its affiliates, will be used by the company and its affiliates as considered appropriate. Our methods of gathering information may change from time to time and our privacy policy may be modified too. These changes will be posted on this page. You can always understand the information we collect, how we use it, and under what circumstances we disclose it.


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